Shipping & Returns
Shipping Policy
We’re committed to getting your order to you quickly and safely.
Order Processing
Orders are typically processed within 1–2 business days. Once your order has been dispatched, you’ll receive a confirmation email with tracking information where available.
Delivery Times
Standard UK delivery typically takes 3–8 business days after dispatch. Delivery times may vary depending on your location and the courier used.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery address. Any applicable shipping charges will be clearly displayed before you complete your purchase.
Delays & Issues
While we do our best to ensure timely delivery, occasional delays may occur due to courier issues, adverse weather, or circumstances outside our control.
If your order has not arrived within the expected timeframe, please contact our Customer Care team and we’ll be happy to assist.
Your order, delivered with care.
Return & Exchange Policy
We want you to be completely happy with your purchase. If something isn’t quite right, we’re here to help.
Returns
You may request a return within 30 days of receiving your order. Items must be unused, in their original condition, and returned with their original packaging.
Exchanges
Need a different size or product? Contact our Customer Care team to arrange an exchange, subject to availability.
Refunds
Once your return has been received and inspected, we’ll process your refund to the original payment method. Please allow a few business days for the refund to appear in your account.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible with your order details and photos of the product.
Questions about a return or exchange? Our Customer Care team is happy to help.